Our experienced gaming staff are happy to explain the rules and how to get you started.
On your first visit to our casino as a member, a valid Passport or photo Driving Licence will be required.
We are a members club and we encourage that you take advantage of our group membership to enjoy the fantastic benefits which would then become available to you. These include:
– Gambling limits customised to your personal preferences and circumstances
– Use of all Cash Desk facilities
– Free entry into the Prize Draws, tournaments & other casino promotions
Joining couldn’t be simpler. It’s free and instant access so just complete our online application form or call in to any of our casinos where you can fill out an application form and come straight in providing you’ve shown a valid form of ID. If you are just visiting and do not require membership, you are more than welcome! Please be advised that new customers who do not wish to become a member may be asked for proof of their name (e.g. bank card) before admission.
Our casino dress code is Smart – Casual.
If you have decided not to become a member but would like to attend as a visitor, you are not be permitted to gamble in excess of £1,000 on the gaming tables, roulette machines or slot machines, nor cash out chips or tokens for more than £1,000. For buy-ins or cash-outs in excess of £1,000, you MUST provide your name and acceptable ID.
We hope that you enjoy your visit and, should you have any queries, a member of our management team will be more than happy to assist.
Please be aware that all visitors must check in at reception before entering the casino, providing their name, date of birth, occupation and allow a photograph to be taken. Please be advised that new customers who do not wish to become a member may be asked for proof of their name (e.g. bank card) before admission.
Playing the tables or gaming machines in a casino is exciting and fun but please only spend what you can afford. You may buy chips in a number of ways:
Cash and gaming machine tickets are accepted directly over the tables. Just place the cash/ticket on the table in front of the croupier (for security reasons they are not allowed to take cash straight from your hand) and ask for chips.
Debit card withdrawals can be made by members via the cash desk where you may withdraw cash up to our casinos limit or you may prefer to request a Personal Debit Limit above or below this amount which can easily be arranged.
Our in-branch ATM cash machines accepts all major debit cards.
Our experienced gaming staff are happy to explain the rules of the games and how to get started and will offer clarification if you need assistance!
There are also How to Play guides located throughout the casinos so feel free to pick one up and take it home so you can brush up on your knowledge.
You can also visit our ‘How to Play’ pages on this website for an online guide to all of your favourite casino games.